What does the direct selection room procedure entail?

The direct selection room procedure refers to a method where the selection of caskets occurs with the presence and guidance of the funeral director. This approach is designed to help families make informed choices as they navigate their options.

During this process, the funeral director provides insight and assistance, explaining details about each casket, including material, features, and pricing. The presence of the director can help to answer questions and clarify any uncertainties the family may have, ensuring that they understand their options fully and feel supported in their decision-making.

This method contrasts with a completely self-directed choice, where a family might choose a casket without any assistance, which can lead to misunderstandings or missed clarifications about what options are available. Additionally, making arrangements over the phone or conducting services remotely does not align with what the direct selection room procedure signifies, as it does not involve the interactive, personal experience that this procedure aims to provide.