What should a counselor do if a family member shows reluctance about the viewing?

The best course of action when a family member shows reluctance about attending a viewing is to explain the potential benefits of viewing. This approach provides the family member with a greater understanding of how viewing can contribute to the grieving process. It can offer closure, allow the expression of emotions, and facilitate a connection with the deceased that may be important for healing.

By focusing on the benefits, the counselor can help the family member consider the positive aspects of participating in the viewing, such as paying their last respects, remembering the loved one, and being supported by others who are grieving. This supportive dialogue can also encourage the family member to open up about their fears or hesitations, leading to a more informed and thoughtful decision regarding their participation.

While acknowledging immediate feelings, delaying the decision, or trying to reason through the concerns can be helpful in specific scenarios, emphasizing the benefits of viewing directly addresses the underlying emotional needs and can be a constructive way to guide them toward a choice that might be more beneficial for their coping experience.