What unique practice did the Undertakers Mutual Protective Association initiate in 1864?

The Undertakers Mutual Protective Association, established in 1864, initiated the unique practice of keeping a record of delinquent customers. This was a significant step in the funeral industry, as it helped funeral directors manage financial risks associated with unpaid services. By maintaining a record of individuals who had defaulted on payments, members of the association could protect their businesses from potential losses and make informed decisions about extending credit for funeral services.

This practice underscored the necessity for financial accountability within the industry at a time when funeral homes were often small, independently owned businesses that relied heavily on prompt payments to sustain operations. It represented an early form of mutual aid among practitioners, where potentially harmful financial practices could be mitigated through shared information. The overall goal was to enable funeral directors to operate more sustainably and ensure a degree of financial security within their trades.